Play Content - YouTube links not working

Update timeline

1. investigating Feb 04, 2026, 07:34 PM UTC

   We’re aware of an issue impacting the Play Content feature when using YouTube links, and our team is actively investigating. At this time, YouTube content may fail to load or play as expected. We’ll share updates as soon as we have more information or a fix available. Thank you for your patience while we work to resolve this.

2. investigating Feb 04, 2026, 08:37 PM UTC

   We’re continuing to investigate an issue affecting the Play Content feature when using YouTube links. At this time, YouTube content may fail to load or play as expected. Our team is actively working to identify the root cause and will provide another update within the next hour or sooner if new information becomes available. Thank you for your patience.

3. identified Feb 04, 2026, 08:43 PM UTC

   We have identified the issue affecting Play Content when using YouTube links. Our engineering team is actively working on a solution. At this time, YouTube content may still fail to load or freeze during playback. This remains a high-priority issue. We will provide a further update as progress continues.

4. monitoring Feb 04, 2026, 09:00 PM UTC

   A fix has been deployed to address the issue affecting Play Content when using YouTube links. Following the deployment, the majority of YouTube content is now playing as expected. We are continuing to monitor the system to ensure stability, as a small number of videos may still not behave as expected. We will provide another update within the next few hours, or sooner if there are any changes.

5. resolved Feb 04, 2026, 10:01 PM UTC

   The issue affecting Play Content when using YouTube links has been resolved. Playback is now functioning as expected. We will continue to monitor the system to ensure ongoing stability.