Resolved after 2 hours 14 minutes, affecting Play Content Media Processing, on May 25, 2026.
We have now resolved the issue affecting YouTube playback content on Vivi devices. Services should be functioning normally, and users should no longer experience issues with content loading or playback. We apologise for any inconvenience caused and thank you for your patience while we worked to resolve the issue.
Affected components
Update timeline
- investigating May 25, 2026, 01:48 AM UTC
We are currently investigating an issue affecting YouTube playback content on Vivi devices. Users may experience problems with YouTube content not loading or playing as expected. Our engineering team is actively investigating the issue and working towards a resolution. We will provide further updates as soon as more information becomes available. We apologise for the inconvenience caused and appreciate your patience.
- resolved May 25, 2026, 04:03 AM UTC
We have now resolved the issue affecting YouTube playback content on Vivi devices. Services should be functioning normally, and users should no longer experience issues with content loading or playback. We apologise for any inconvenience caused and thank you for your patience while we worked to resolve the issue.
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