Vivi incident

Google outage

Resolved after 6 hours 43 minutes, affecting Sync Service, on October 21, 2025.

resolved Oct 22, 2025, 02:03 AM UTC

The service has fully recovered, and all functionality is now operating normally. We’ll continue to monitor for stability.

Started
Oct 21, 2025, 07:20 PM UTC
Resolved
Oct 22, 2025, 02:03 AM UTC
Duration
6h 43m
Detected by Pingoru
Oct 21, 2025, 07:20 PM UTC

Affected components

Sync Service

Update timeline

  1. investigating Oct 21, 2025, 07:20 PM UTC

    Google's Endpoint Services have gone down resulting in the unlinking of Google Drive content for some customers from Google's side

  2. identified Oct 21, 2025, 07:21 PM UTC

    The issue has been identified.

  3. identified Oct 21, 2025, 09:08 PM UTC

    The issue has been identified and is still ongoing. We’ll share more updates as soon as we have further information.

  4. monitoring Oct 21, 2025, 11:43 PM UTC

    The service is partially restored. We’re monitoring the recovery and will provide updates as full functionality returns.

  5. resolved Oct 22, 2025, 02:03 AM UTC

    The service has fully recovered, and all functionality is now operating normally. We’ll continue to monitor for stability.

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