Resolved after 6 hours 46 minutes, affecting Backend Services, on October 13, 2025.
The weather data service has been fully restored and verified. Monitoring confirms stability across all signage.
Affected components
Update timeline
- investigating Oct 13, 2025, 10:37 PM UTC
Weather data may be delayed or show the message "Weather Data is unavailable at the moment"
- identified Oct 13, 2025, 10:54 PM UTC
We’ve identified that the issue originates from our third-party weather provider. We’ve made the necessary adjustments on our side and are awaiting their confirmation. Weather data remains accessible, though some users may experience slight delays.
- identified Oct 13, 2025, 11:42 PM UTC
We’re continuing to work with our third-party weather provider to bring the issue to resolution. Our team is closely tracking the progress and will share further updates as they become available.
- identified Oct 14, 2025, 01:39 AM UTC
Our team remains in touch with the weather provider, and they’re actively working on restoring normal service.Further updates will follow as progress continues.
- identified Oct 14, 2025, 03:11 AM UTC
Our team remains engaged with the weather provider as they continue their restoration efforts. We’ll share an update as progress continues.
- monitoring Oct 14, 2025, 04:22 AM UTC
The weather data service has been restored, and our team is testing and monitoring to confirm stability. We’ll provide an update once verification is complete.
- monitoring Oct 14, 2025, 04:33 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 14, 2025, 05:24 AM UTC
The weather data service has been fully restored and verified. Monitoring confirms stability across all signage.
Your product runs on more than Vivi
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services