Vivi experienced a major incident on December 8, 2025 affecting Backend Services, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Backend Services
Update timeline
- investigating Dec 08, 2025, 12:39 AM UTC
We are currently investigating two issues impacting Vivi services: Signage is unable to display Google Slides content. New user sign-ins using SAML integration are not working as expected. Our Engineering team is actively investigating both issues and working to restore normal functionality. We will provide further updates as progress is made.
- resolved Dec 08, 2025, 12:54 AM UTC
The issues affecting Signage Google Slides content and new user SAML sign-ins have now been resolved. All services are operating normally. We will continue monitoring to ensure stability.