Affected components
Update timeline
- investigating Mar 12, 2026, 01:37 AM UTC
We are currently investigating an issue impacting the Play Content feature when using YouTube links. At this time, YouTube content may fail to load. Our engineering team is actively working to identify the cause and implement a fix. We will provide further updates as soon as more information becomes available. Thank you for your patience.
- investigating Mar 12, 2026, 05:27 AM UTC
We are continuing to investigate the issue impacting YouTube content playback. Our engineering team is actively working to identify the root cause. Users may still experience issues where YouTube content fails to load. We will share further updates as soon as more information becomes available. Thank you for your continued patience while we work to resolve this issue.
- investigating Mar 12, 2026, 11:13 AM UTC
We are continuing to investigate the issue impacting YouTube content playback on Vivi devices. Our Engineering team remains actively engaged in identifying the root cause. At this stage, some users may experience issues where YouTube content does not load or playback as expected. We are monitoring the situation closely and will provide further updates as soon as additional information becomes available. Thank you for your continued patience while we work towards a resolution.
- investigating Mar 12, 2026, 06:08 PM UTC
Some users may experience issues where YouTube content does not load or playback as expected. We are continuing to investigate this issue and our Engineering team remains actively engaged in identifying the root cause. We will provide further updates as soon as additional information becomes available. Thank you for your continued patience while we work towards a resolution.
- investigating Mar 13, 2026, 12:22 AM UTC
We are still investigating an issue impacting YouTube content playback on Vivi devices. Our Engineering team is working to identify the root cause. At this time, some users may experience issues where YouTube content does not load or play correctly. We will continue to monitor the situation and provide updates as more information becomes available. Thank you for your patience.
- investigating Mar 13, 2026, 05:42 AM UTC
We continue to investigate the issue impacting YouTube content playback on Vivi devices. Our Engineering team is actively reviewing the behaviour and working to identify the underlying cause. Some users may still experience instances where YouTube content does not load or play correctly. We will share further updates as our investigation progresses. Thank you for your patience.
- resolved Mar 13, 2026, 10:48 AM UTC
The issue impacting YouTube content playback on Vivi devices has now been resolved. Our Engineering team identified the root cause and has deployed a fix. YouTube content should now load and play as expected. We will continue to monitor the service to ensure stability. Thank you for your patience while we worked to resolve this issue.
Looking to track Vivi downtime and outages?
Pingoru polls Vivi's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Vivi reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Vivi alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required