Is Vivi down?
Last checked 3m agoNo incidents right now.
Vivi is operational right now. Last checked 3m ago; the most recent incident resolved 20d ago.
Real-time Vivi status, recent outages, and incident history — pulled directly from Vivi's official status page at https://status.vivi.io every 5 minutes. Pingoru tracks 13 Vivi services and has captured 3 incidents in the last 90 days (99.70% uptime). Get email, Slack, Discord, or webhook alerts the moment Vivi reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Play Content Media Processing
Timeline · 2 updates
- investigating · May 25, 2026, 01:48 AM UTC
We are currently investigating an issue affecting YouTube playback content on Vivi devices. Users may experience problems with YouTube content not loading or playing as expected. Our engineering team is actively investigating the issue and working towards a resolution. We will provide further updates as soon as more information becomes available. We apologise for the inconvenience caused and appreciate your patience.
- resolved · May 25, 2026, 04:03 AM UTC
We have now resolved the issue affecting YouTube playback content on Vivi devices. Services should be functioning normally, and users should no longer experience issues with content loading or playback. We apologise for any inconvenience caused and thank you for your patience while we worked to resolve the issue.
Latest: We have now resolved the issue affecting YouTube playback content on Vivi devices. Services should be functioning normally, and users should no longer experience issues with conten…
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- Vivi Central
Timeline · 3 updates
- investigating · May 11, 2026, 01:28 AM UTC
We are currently investigating an issue affecting support tickets in Vivi Central. Customers are unable to create new tickets, and existing tickets may also not be visible. We are working with Atlassian to determine whether there is an ongoing issue impacting their cloud services and the APIs used by our support platform. Our team is actively monitoring the situation and will provide updates as more information becomes available.
- monitoring · May 11, 2026, 03:00 AM UTC
We have implemented a fix for the issue that was preventing customers from creating new support tickets and viewing existing tickets through Vivi Central. Initial testing shows that ticket creation is now functioning as expected. We are continuing to closely monitor the system to ensure ongoing stability. Thank you for your patience while we worked to resolve this issue.
- resolved · May 11, 2026, 03:26 AM UTC
The issue that was preventing customers from creating new support tickets through Vivi Central has now been resolved. Following the implemented fix, we have not received any further reports of issues, and ticket creation is operating normally. Thank you for your patience and understanding while we addressed this incident.
Latest: The issue that was preventing customers from creating new support tickets through Vivi Central has now been resolved. Following the implemented fix, we have not received any furthe…
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- Vivi Central
Timeline · 4 updates
- investigating · May 08, 2026, 03:30 PM UTC
We are currently investigating an issue preventing customers from creating new support tickets through the Support section of Vivi Central. This issue is related to an active outage affecting Atlassian cloud services, which impacts the JIRA API used by our support platform. Our team is monitoring the situation closely and we will provide updates as more information becomes available.
- investigating · May 08, 2026, 03:38 PM UTC
We are continuing to investigate this issue.
- monitoring · May 08, 2026, 04:45 PM UTC
We have implemented a fix for the issue preventing customers from creating new support tickets through Vivi Central. Initial testing indicates that ticket creation is functioning normally again, and we are continuing to monitor the system closely to ensure stability. Thank you for your patience while we worked to resolve this issue.
- resolved · May 08, 2026, 09:31 PM UTC
The issue preventing customers from creating new support tickets through Vivi Central has been resolved. We have not received any further reports of issues following the implemented fix, and ticket creation is functioning normally. Thank you for your patience and understanding while we worked through this incident.
Latest: The issue preventing customers from creating new support tickets through Vivi Central has been resolved. We have not received any further reports of issues following the implemente…
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- Started May 25, 2026, 01:48 AM UTC · Resolved May 25, 2026, 04:03 AM UTC · 2h 14m
- Started May 11, 2026, 01:28 AM UTC · Resolved May 11, 2026, 03:26 AM UTC · 1h 58m
- Started May 08, 2026, 03:30 PM UTC · Resolved May 08, 2026, 09:31 PM UTC · 6h