Vivi incident

Unable to create or view support incidents

Notice Resolved View vendor source →

Vivi experienced a notice incident on September 22, 2025, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2025, 04:51 AM UTC
Resolved
Sep 22, 2025, 04:54 AM UTC
Duration
3m
Detected by Pingoru
Sep 22, 2025, 04:51 AM UTC

Update timeline

  1. identified Sep 22, 2025, 04:51 AM UTC

    Due to an outage with a third-party provider, customers are currently unable to create or view support incidents. We are monitoring the incident and update as we have more information.

  2. resolved Sep 22, 2025, 04:54 AM UTC

    The incident impacting the ability to create or view support incidents has been resolved. All services are now operating normally.