UBC incident

Okanagan campus internet connectivity disruption - Thursday July 3, 2025, 22:30 PT

Minor Resolved View vendor source →

UBC experienced a minor incident on July 4, 2025 affecting Network - Okanagan, lasting 7h 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2025, 06:41 AM UTC
Resolved
Jul 04, 2025, 02:29 PM UTC
Duration
7h 48m
Detected by Pingoru
Jul 04, 2025, 06:41 AM UTC

Affected components

Network - Okanagan

Update timeline

  1. investigating Jul 04, 2025, 06:41 AM UTC

    Okanagan campus is currently experiencing intermittent internet connectivity. Our service provider has confirmed a hardware failure and is working to resolve the issue. You may experience difficulty accessing internet sites. Local campus network services are otherwise operational, and inter-campus network connectivity is not affected. Voice services (telephones) are operational.

  2. resolved Jul 04, 2025, 02:29 PM UTC

    This incident has been resolved.