Is UBC down?

Last checked 9m ago
Current status
UBC is up

No incidents right now.

Official status page: https://status.it.ubc.ca · Polled every 5 minutes · 50 components tracked

UBC is operational right now. Last checked 9m ago; the most recent incident resolved 16h ago.

Real-time UBC status, recent outages, and incident history — pulled directly from UBC's official status page at https://status.it.ubc.ca every 5 minutes. Pingoru tracks 50 UBC services and has captured 141 incidents in the last 90 days (98.96% uptime). Get email, Slack, Discord, or webhook alerts the moment UBC reports a new incident — free for 5 monitors, no credit card.

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UBC uptime 98.96% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 17h 59m
    Started Jun 11, 2026, 09:27 PM UTC · Resolved Jun 12, 2026, 03:27 PM UTC
    Wireless - Hospitals
    Timeline · 2 updates
    • investigating · Jun 11, 2026, 09:27 PM UTC

      UBC affiliated users are having intermittent issues authenticating to Eduroam at multiple Teaching Hospitals in the Lower Mainland. Technicians are aware and investigating.

    • resolved · Jun 12, 2026, 03:27 PM UTC

      The issue has been resolved

    Latest: The issue has been resolved

  2. Resolved 21h 11m
    Started Jun 10, 2026, 07:39 PM UTC · Resolved Jun 11, 2026, 04:50 PM UTC
    Telephone Service - OkanaganContact Centre - Okanagan
    Timeline · 3 updates
    • investigating · Jun 10, 2026, 07:39 PM UTC

      Okanagan campus may be experiencing some Phone call quality issues. Technicians are working on remediating the issue. Next update at 13:15 PT.

    • identified · Jun 10, 2026, 08:17 PM UTC

      Technicians have diagnosed the cause and will be implementing an emergency fix this evening to resolve the issue. Technicians will be monitoring the issue closely through the remainder of the afternoon/evening. Callers may find brief periods where call quality is degraded. We apologize for any inconvenience.

    • resolved · Jun 11, 2026, 04:50 PM UTC

      Technicians performed maintenance to remediate the issue last night which has resolved the issue, and will continue to closely monitor performance throughout the day today.

    Latest: Technicians performed maintenance to remediate the issue last night which has resolved the issue, and will continue to closely monitor performance throughout the day today.

  3. Resolved 4h 20m
    Started Jun 05, 2026, 05:12 PM UTC · Resolved Jun 05, 2026, 09:32 PM UTC
    Network - Point Grey
    Timeline · 3 updates
    • investigating · Jun 05, 2026, 05:12 PM UTC

      Due to a planned maintenance there is a network outage for the Neville Scarfe Building.

    • investigating · Jun 05, 2026, 05:18 PM UTC

      Due to a planned building power shutdown the network for the Neville Scarfe Building is currently unavailable. This impacts, Wireless, landlines and hardwired connections/docking stations.

    • resolved · Jun 05, 2026, 09:32 PM UTC

      Network has been restored to the building

    Latest: Network has been restored to the building

  4. Resolved 3d
    Started Jun 05, 2026, 05:08 PM UTC · Resolved Jun 08, 2026, 05:16 PM UTC
    Other - Vancouver
    Timeline · 5 updates
    • investigating · Jun 05, 2026, 05:08 PM UTC

      Please be advised that UBC Vancouver Contact Centre users may be experiencing intermittent audio issues. The main symptom includes the incoming caller not being able to hear the contact centre agent. Technicians are working with the respective vendors on a resolution

    • investigating · Jun 05, 2026, 07:37 PM UTC

      UBC Vancouver Contact Centre users may be experiencing intermittent audio issues. When the issue occurs, the incoming callers are not able to hear the Contact Centre agent. UBC IT suggests that if incoming calls are impacted by this issue, Contact Centre agents should disconnect the call and call them back. Technicians are working with the respective vendors on a resolution. We will provide our next update at 17:30 PT.

    • identified · Jun 06, 2026, 12:59 AM UTC

      Our technicians have identified the issue and are now testing the Contact Centre systems to confirm that normal services can be restored.

    • monitoring · Jun 06, 2026, 01:58 AM UTC

      UBC IT technicians have identified the root cause and have corrected the issue. Service has been restored and we will continue to monitor through the weekend.

    • resolved · Jun 08, 2026, 05:16 PM UTC

      The service has been stable through the weekend and the issue is now resolved.

    Latest: The service has been stable through the weekend and the issue is now resolved.

  5. Resolved 18m
    Started Jun 03, 2026, 08:08 PM UTC · Resolved Jun 03, 2026, 08:26 PM UTC
    Other - VancouverOther - Okanagan
    Timeline · 2 updates
    • investigating · Jun 03, 2026, 08:08 PM UTC

      Users are currently unable to claim U-Passes after logging in to https://upassbc.translink.ca/ UBC IT technicians are aware of the issue and investigating with the vendor.

    • resolved · Jun 03, 2026, 08:26 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full UBC outage history

21 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse UBC outage history →

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Outage history

Past 90 days · 26 incidents View full outage history →