UBC incident

Compass Card/U-Pass issue June 3, 2026 11:30 PT

Notice Resolved View vendor source →

UBC experienced a notice incident on June 3, 2026 affecting Other - Vancouver and Other - Okanagan, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 08:08 PM UTC
Resolved
Jun 03, 2026, 08:26 PM UTC
Duration
18m
Detected by Pingoru
Jun 03, 2026, 08:08 PM UTC

Affected components

Other - VancouverOther - Okanagan

Update timeline

  1. investigating Jun 03, 2026, 08:08 PM UTC

    Users are currently unable to claim U-Passes after logging in to https://upassbc.translink.ca/ UBC IT technicians are aware of the issue and investigating with the vendor.

  2. resolved Jun 03, 2026, 08:26 PM UTC

    This incident has been resolved.