UBC incident

Intermittent CWL Authentication issues affecting access to some UBC systems May 25, 2026 08.00 PT

Notice Resolved View vendor source →

UBC experienced a notice incident on May 25, 2026 affecting UBC Identity Provider, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 03:07 PM UTC
Resolved
May 25, 2026, 04:16 PM UTC
Duration
1h 8m
Detected by Pingoru
May 25, 2026, 03:07 PM UTC

Affected components

UBC Identity Provider

Update timeline

  1. investigating May 25, 2026, 03:07 PM UTC

    Some users may be experiencing intermittent issues with CWL. IT teams are currently investigating this issue. We appreciate your patience. Please get in touch with the IT Service Centre in case you are experiencing CWL login challenges.

  2. resolved May 25, 2026, 04:16 PM UTC

    This incident has been resolved.