UBC incident

FASmail shared mailbox issue June 30, 2026

Major Resolved View vendor source →

UBC experienced a major incident on June 30, 2026 affecting Faculty and Staff Email (FASmail), lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 09:31 PM UTC
Resolved
Jun 30, 2026, 10:32 PM UTC
Duration
1h 1m
Detected by Pingoru
Jun 30, 2026, 09:31 PM UTC

Affected components

Faculty and Staff Email (FASmail)

Update timeline

  1. investigating Jun 30, 2026, 09:31 PM UTC

    Users are encountering issues with sending and receiving emails from shared mailboxes. Technicians have been notified and are investigating.

  2. resolved Jun 30, 2026, 10:32 PM UTC

    This incident has been resolved.