UBC incident

Okanagan campus voicemail issue - Friday June 26, 2026

UBC is currently experiencing a major incident affecting Telephone Service - Okanagan and Contact Centre - Okanagan, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 26, 2026, 06:42 PM UTC
Resolved
Ongoing
Duration
● 2h 38m
Detected by Pingoru
Jun 26, 2026, 06:42 PM UTC

Affected components

Telephone Service - OkanaganContact Centre - Okanagan

Update timeline

  1. identified Jun 26, 2026, 06:42 PM UTC

    We have received reports of issues leaving and retrieving voicemail messages at the Okanagan campus. Technicians have investigated and found the cause of the issue. To minimize disruption to phone services during the business day, emergency maintenance will be performed this evening to correct the issue.