UBC incident

Okanagan campus voicemail issue - Friday June 26, 2026

Major Resolved View vendor source →

UBC experienced a major incident on June 26, 2026 affecting Telephone Service - Okanagan and Contact Centre - Okanagan, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 06:42 PM UTC
Resolved
Jun 29, 2026, 05:58 PM UTC
Duration
2d 23h
Detected by Pingoru
Jun 26, 2026, 06:42 PM UTC

Affected components

Telephone Service - OkanaganContact Centre - Okanagan

Update timeline

  1. identified Jun 26, 2026, 06:42 PM UTC

    We have received reports of issues leaving and retrieving voicemail messages at the Okanagan campus. Technicians have investigated and found the cause of the issue. To minimize disruption to phone services during the business day, emergency maintenance will be performed this evening to correct the issue.

  2. resolved Jun 29, 2026, 05:58 PM UTC

    This incident has been resolved.