UBC incident

Disruption of Tableau services at UBC May 20, 2026 11.15 PT

Minor Ongoing View vendor source →

UBC is currently experiencing a minor incident affecting Other - Vancouver and Other - Okanagan, which began 5h ago. The vendor's full update timeline is below.

Started
May 20, 2026, 06:15 PM UTC
Resolved
Ongoing
Duration
● 4h 33m
Detected by Pingoru
May 20, 2026, 06:15 PM UTC

Affected components

Other - VancouverOther - Okanagan

Update timeline

  1. investigating May 20, 2026, 06:15 PM UTC

    Disruption of Tableau services at UBC • Currently, there is a UBC-wide outage of Tableau services due to the ongoing contract renewal process. • Impact: users are unable to access data stored in Tableau reports which has a direct impact on their operations and supporting processes that use this data. • UBC Procurement is currently resolving this issue and working with Tableau to finalize the renewal, so that the access can be restored. • ETA: we are hoping to get it restored by around 2pm today.

  2. investigating May 20, 2026, 08:59 PM UTC

    • ETA Update: We are now targeting a resolution by 4:00 PM today.