UBC incident

Intermittent CWL Authentication issues affecting logging into some UBC systems

Notice Resolved View vendor source →

UBC experienced a notice incident on May 25, 2026 affecting CWL Web Services, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 05:14 AM UTC
Resolved
May 25, 2026, 05:14 AM UTC
Duration
Detected by Pingoru
May 25, 2026, 05:14 AM UTC

Affected components

CWL Web Services

Update timeline

  1. resolved May 25, 2026, 05:14 AM UTC

    Earlier today, some users may have experienced intermittent issues with CWL authentication. We understand the impact this may have caused and appreciate your patience while we investigated. The issue has now been fully resolved, and access has been restored for all users. If you continue to experience any difficulties, please contact the IT Service Centre.