UBC is currently experiencing a minor incident affecting Other - Vancouver, which began 1h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- monitoring May 25, 2026, 06:24 PM UTC
Some faculty and staff Windows workstations experienced an issue where the Windows taskbar disappeared and applications could not be launched. The issue has been identified and corrective measures have been implemented. Impacted systems must remain connected to the UBC network to receive the update. A reboot is not required for the change to take effect. Users currently experiencing this issue can restore functionality by restarting Windows Explorer: 1. Press Ctrl + Shift + Esc to open Task Manager. 2. If Task Manager opens in compact mode, select More details. 3. Select Run new task. 4. Type explorer.exe and select OK. If the issue persists after remaining connected to the network, please contact the UBC IT Service Centre for further assistance.