UBC incident

UBC Monitoring Canvas Cyber Incident; Systems Remain Operational

Critical Resolved View vendor source →

UBC experienced a critical incident on May 5, 2026 affecting Canvas, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 11:33 PM UTC
Resolved
May 07, 2026, 11:23 PM UTC
Duration
1d 23h
Detected by Pingoru
May 05, 2026, 11:33 PM UTC

Affected components

Canvas

Update timeline

  1. investigating May 05, 2026, 11:33 PM UTC

    We are aware of a cyber-related incident involving Instructure (Canvas) and are currently investigating the situation. We are in direct contact with Instructure and are continuing to monitor the situation closely. An update will be shared as more information becomes available.

  2. investigating May 06, 2026, 11:51 PM UTC

    UBC is continuing to investigate a cyber-related incident involving Instructure, the parent company of the Canvas learning management system. We are in direct contact with Instructure and are continuing to monitor the situation closely. Canvas remains operational for teaching and learning activities. We recommend that faculty, staff, and students continue to be vigilant against phishing and follow best practices for protecting their accounts and data, including using strong passwords and enabling multi-factor authentication where available.