- Detected by Pingoru
- May 14, 2026, 08:25 AM UTC
- Resolved
- May 14, 2026, 11:52 AM UTC
- Duration
- 3h 27m
Affected: Conversation Intelligence (classic)
Timeline · 5 updates
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investigating May 14, 2026, 08:25 AM UTC
Currently Conversation Intelligence (classic) is unavailable in the new console to manage Intelligence Services and Language Operators. Our engineers are working to make it available for customers again. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating May 14, 2026, 09:18 AM UTC
We are still investigating the issue where the Conversation Intelligence (classic) is unavailable in the new console to manage Intelligence Services and Language Operators. Our engineers are working to make it available for customers again. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 14, 2026, 11:17 AM UTC
We have observed a recovery where the Conversation Intelligence (classic) is unavailable in the new console to manage Intelligence Services and Language Operators. We will provide another update in 30 minutes or as soon as more information becomes available.
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monitoring May 14, 2026, 11:48 AM UTC
We are still observing recovery where the Conversation Intelligence (classic) is unavailable in the new console to manage Intelligence Services and Language Operators. We will provide another update in 30 minutes or as soon as more information becomes available.
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resolved May 14, 2026, 11:52 AM UTC
The issue affecting the Conversation Intelligence (classic) has been resolved and is operating normally at this time.
Read the full incident report →
- Detected by Pingoru
- May 14, 2026, 04:40 AM UTC
- Resolved
- May 14, 2026, 08:03 AM UTC
- Duration
- 3h 22m
Affected: SMS, APAC
Timeline · 5 updates
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investigating May 14, 2026, 04:40 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to SCO Mobile network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 14, 2026, 04:41 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to SCO Mobile network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 14, 2026, 05:42 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio to SCO Mobile network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 14, 2026, 06:15 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to SCO Mobile network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved May 14, 2026, 08:03 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio to SCO Mobile network subscribers in Pakistan is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 13, 2026, 09:25 PM UTC
- Resolved
- May 13, 2026, 10:10 PM UTC
- Duration
- 44m
Affected: TwiML US1TwiML AU1TwiML IE1
Timeline · 2 updates
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investigating May 13, 2026, 09:25 PM UTC
We are currently investigating an issue where Twilio accounts may not be able to capture speech using "gather" verb. We expect to provide another update in 1 hour or as soon as more information becomes available.
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resolved May 13, 2026, 10:10 PM UTC
We have fully investigated the issue where Twilio accounts may not be able to capture speech using "gather" verb, and it was determined that there is no noticeable customer impact. All systems are operational.
Read the full incident report →
- Detected by Pingoru
- May 13, 2026, 03:54 PM UTC
- Resolved
- May 13, 2026, 04:43 PM UTC
- Duration
- 48m
Affected: Conversation Intelligence (classic)
Timeline · 3 updates
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investigating May 13, 2026, 03:54 PM UTC
Our monitoring systems have detected a potential issue with Conversation intelligence v2 Dynamo db failures. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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monitoring May 13, 2026, 04:10 PM UTC
Some customers experienced issues retrieving transcripts between 15:04 and 15:46 UTC due to an issue with one of our Transcript Store services, this is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
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resolved May 13, 2026, 04:43 PM UTC
Issue Retrieving Transcripts has been resolved and is operating normally at this time.
Read the full incident report →
- Detected by Pingoru
- May 13, 2026, 01:27 PM UTC
- Resolved
- May 13, 2026, 02:40 PM UTC
- Duration
- 1h 12m
Affected: SMS Short Code, North America
Timeline · 5 updates
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investigating May 13, 2026, 01:27 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 13, 2026, 01:36 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 13, 2026, 01:53 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring May 13, 2026, 02:39 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved May 13, 2026, 02:40 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to affected networks in the United States is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 13, 2026, 01:57 AM UTC
- Resolved
- May 13, 2026, 03:36 AM UTC
- Duration
- 1h 39m
Affected: RCS Messaging
Timeline · 4 updates
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investigating May 13, 2026, 01:57 AM UTC
We are experiencing delays on RCA Whatsapp messages. Customer may encounter error 21611 during this time. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available
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investigating May 13, 2026, 02:02 AM UTC
We are experiencing delays on RCS and WhatsApp messages. Customers may encounter messages queueing longer than expected during this time. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
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investigating May 13, 2026, 02:55 AM UTC
We are experiencing delays on RCS and WhatsApp messages. Customers may encounter messages queueing longer than expected during this time. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
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resolved May 13, 2026, 03:36 AM UTC
The issue has been resolved and we are no longer experiencing delays on RCS and WhatsApp messages.
Read the full incident report →
- Detected by Pingoru
- May 12, 2026, 11:02 PM UTC
- Resolved
- May 13, 2026, 11:23 AM UTC
- Duration
- 12h 20m
Affected: Billing
Timeline · 11 updates
Read the full incident report →
- Detected by Pingoru
- May 12, 2026, 04:24 PM UTC
- Resolved
- May 12, 2026, 11:16 PM UTC
- Duration
- 6h 51m
Affected: SMS Short Code, North America
Timeline · 6 updates
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investigating May 12, 2026, 04:24 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 12, 2026, 04:30 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 12, 2026, 05:31 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified May 12, 2026, 07:33 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring May 12, 2026, 09:20 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved May 12, 2026, 11:16 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to C-Spire network subscribers in the United States is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 12, 2026, 01:41 PM UTC
- Resolved
- May 12, 2026, 01:41 PM UTC
- Duration
- —
Affected: Notify
Timeline · 1 update
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resolved May 12, 2026, 01:41 PM UTC
Notify SMS was degraded between 05/06/2026, 23:00 and 05/11/2026, 7:00 Pacific Time. During this period of time customers may have experienced Notify: SMS requests not getting delivered to users. The issue has now been resolved.
Read the full incident report →
- Detected by Pingoru
- May 12, 2026, 12:49 PM UTC
- Resolved
- May 12, 2026, 02:33 PM UTC
- Duration
- 1h 43m
Affected: Voice, Latin America
Timeline · 3 updates
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investigating May 12, 2026, 12:49 PM UTC
Twilio customers may be experiencing voice call failures from network subscribers in Peru to a subset of Twilio Peru Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring May 12, 2026, 01:16 PM UTC
We have observed a recovery in voice calls from network subscribers in Peru to a subset of Twilio Peru Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved May 12, 2026, 02:33 PM UTC
The incident has been resolved and voice calls from network subscribers in Peru to a subset of Twilio Peru Phone Numbers are operating normally.
Read the full incident report →
- Detected by Pingoru
- May 12, 2026, 09:32 AM UTC
- Resolved
- May 12, 2026, 09:32 AM UTC
- Duration
- —
Affected: SMPP
Timeline · 1 update
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resolved May 12, 2026, 09:32 AM UTC
A small set of SMPP API Customers were affected by issues with DLR deliveries between 2026-05-07 23:53 UTC and 2026-05-11 13:46 UTC. During this time some DLRs may not have been delivered to the end customer. All systems are fully operational
Read the full incident report →
- Detected by Pingoru
- May 12, 2026, 07:03 AM UTC
- Resolved
- May 12, 2026, 02:58 PM UTC
- Duration
- 7h 54m
Affected: SMS Toll-Free, North AmericaSMS Toll-Free, North America
Timeline · 6 updates
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investigating May 12, 2026, 07:03 AM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Toll-Free Numbers to the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 12, 2026, 07:41 AM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Toll-Free Numbers to the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 12, 2026, 08:43 AM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Toll-Free Numbers to the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified May 12, 2026, 10:49 AM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Toll-Free Numbers to the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring May 12, 2026, 02:50 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Toll-Free Numbers to the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
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resolved May 12, 2026, 02:58 PM UTC
We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.
Read the full incident report →
- Detected by Pingoru
- May 12, 2026, 07:00 AM UTC
- Resolved
- May 12, 2026, 07:00 AM UTC
- Duration
- —
Timeline · 1 update
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resolved May 12, 2026, 07:00 AM UTC
Few customers may have experienced failures in Messaging Insights between May 7, 2026 23:45 UTC and May 8, 2026 00:20 UTC, caused by a AWS outage. The impact has been mitigated.
Read the full incident report →
- Detected by Pingoru
- May 12, 2026, 02:25 AM UTC
- Resolved
- May 12, 2026, 07:00 AM UTC
- Duration
- 4h 34m
Affected: SMS, Europe
Timeline · 5 updates
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investigating May 12, 2026, 02:25 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 12, 2026, 02:29 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 12, 2026, 03:30 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 12, 2026, 04:57 AM UTC
We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved May 12, 2026, 07:00 AM UTC
The incident has been resolved and SMS delivery from Twilio to Vodafone network subscribers in Germany is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 06:58 PM UTC
- Resolved
- May 12, 2026, 02:47 PM UTC
- Duration
- 19h 49m
Affected: SMS, Middle East & Africa
Timeline · 9 updates
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 06:11 PM UTC
- Resolved
- May 12, 2026, 04:13 AM UTC
- Duration
- 10h 1m
Affected: SMS, Latin America
Timeline · 7 updates
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investigating May 11, 2026, 06:11 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tigo network subscribers in Bolivia. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 11, 2026, 06:38 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 11, 2026, 07:38 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified May 11, 2026, 09:39 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring May 11, 2026, 10:38 PM UTC
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Bolivia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 12, 2026, 12:39 AM UTC
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Bolivia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved May 12, 2026, 04:13 AM UTC
The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Bolivia is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 05:22 PM UTC
- Resolved
- May 12, 2026, 06:36 AM UTC
- Duration
- 13h 13m
Affected: SMS, APAC
Timeline · 8 updates
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investigating May 11, 2026, 05:22 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to U Mobile network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 11, 2026, 05:30 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to U Mobile network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 11, 2026, 06:30 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to U Mobile network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified May 11, 2026, 08:30 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to U Mobile network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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identified May 12, 2026, 12:31 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to U Mobile network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
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monitoring May 12, 2026, 03:18 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to U Mobile network subscribers in Malaysia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 12, 2026, 05:19 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to U Mobile network subscribers in Malaysia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved May 12, 2026, 06:36 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to U Mobile network subscribers in Malaysia is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 04:17 PM UTC
- Resolved
- May 11, 2026, 10:54 PM UTC
- Duration
- 6h 37m
Affected: RCS Messaging
Timeline · 5 updates
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identified May 11, 2026, 04:17 PM UTC
Customers might be experiencing delays in RCS message delivery to ATT devices. Customers who have fallback to sms enabled could be experiencing higher rate of messages falling back to sms for ATT recipients. We expect to provide another update in 1 hour or as soon as more information becomes available.
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identified May 11, 2026, 05:18 PM UTC
We are still experiencing delays in RCS message delivery to ATT devices. Customers who have fallback to sms enabled could be experiencing higher rate of messages falling back to sms for ATT recipients. We expect to provide another update in 2 hours or as soon as more information becomes available.
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identified May 11, 2026, 07:17 PM UTC
We are still experiencing delays in RCS message delivery to ATT devices. Customers who have fallback to sms enabled could be experiencing higher rate of messages falling back to sms for ATT recipients. We expect to provide another update in 4 hours or as soon as more information becomes available.
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monitoring May 11, 2026, 10:23 PM UTC
RCS message delivery to ATT devices is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
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resolved May 11, 2026, 10:54 PM UTC
The issue with delays in RCS message delivery to ATT devices has been resolved and RCS message delivery is operating normally at this time.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 04:04 PM UTC
- Resolved
- May 13, 2026, 09:11 PM UTC
- Duration
- 2d 5h
Affected: Voice, North America
Timeline · 15 updates
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 03:17 PM UTC
- Resolved
- May 11, 2026, 04:26 PM UTC
- Duration
- 1h 9m
Affected: Conversations
Timeline · 4 updates
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identified May 11, 2026, 03:17 PM UTC
Our engineers have identified the issue with Conversations Classic and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
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identified May 11, 2026, 03:42 PM UTC
We are continuing to work on a fix for this issue.
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monitoring May 11, 2026, 03:54 PM UTC
Conversations Classic is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
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resolved May 11, 2026, 04:26 PM UTC
Issue with Conversations Classic has been resolved and delivery receipts functionality is operating normally at this time.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 01:12 PM UTC
- Resolved
- May 11, 2026, 04:28 PM UTC
- Duration
- 3h 16m
Affected: SMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaSMS Toll-Free, North America
Timeline · 4 updates
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investigating May 11, 2026, 01:12 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring May 11, 2026, 02:08 PM UTC
We have observed a recovery in SMS delivery from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 11, 2026, 04:10 PM UTC
We have observed a recovery in SMS delivery from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved May 11, 2026, 04:28 PM UTC
The incident has been resolved and SMS delivery from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 01:09 PM UTC
- Resolved
- May 11, 2026, 01:09 PM UTC
- Duration
- —
Affected: Billing
Timeline · 1 update
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resolved May 11, 2026, 01:09 PM UTC
We have mitigated an issue on One Console Usage pages that impacted some of our customers. The service is now operating normally, and we will continue to monitor for system stability.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 01:05 PM UTC
- Resolved
- May 12, 2026, 01:04 AM UTC
- Duration
- 11h 59m
Affected: SMS Long Code, North AmericaSMS Long Code, North AmericaSMS Toll-Free, North AmericaSMS Toll-Free, North America
Timeline · 9 updates
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 12:14 PM UTC
- Resolved
- May 11, 2026, 03:27 PM UTC
- Duration
- 3h 13m
Affected: SMS, APAC
Timeline · 5 updates
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investigating May 11, 2026, 12:14 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Robi/Axoata network subscribers in Bangladesh. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 11, 2026, 12:18 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Robi network subscribers in Bangladesh. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring May 11, 2026, 12:46 PM UTC
We have observed a recovery in SMS Delivery Failures from Twilio to Axiata network subscribers in Bangladesh, Indonesia, and Cambodia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 11, 2026, 02:46 PM UTC
We have observed a recovery in SMS delivery receipts from Twilio to Axiata network subscribers in multiple countries in APAC and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved May 11, 2026, 03:27 PM UTC
The incident has been resolved and SMS delivery receipts from Twilio to Axiata network subscribers in Bangladesh, Indonesia, and Cambodia are operating normally.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 05:37 AM UTC
- Resolved
- May 11, 2026, 04:22 PM UTC
- Duration
- 10h 44m
Affected: SMS, Middle East & Africa
Timeline · 10 updates
Read the full incident report →
