Twilio incident

SMS Delivery Failures from Twilio to Multiple Networks in Spain

Minor Resolved View vendor source →

Twilio experienced a minor incident on September 28, 2026 affecting SMS, Europe, lasting 5h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 08:26 AM UTC
Resolved
Sep 28, 2026, 01:37 PM UTC
Duration
5h 10m
Detected by Pingoru
Sep 28, 2026, 08:26 AM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Sep 28, 2026, 08:26 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in Spain. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Sep 28, 2026, 09:26 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Spain. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. monitoring Sep 28, 2026, 11:29 AM UTC

    We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. resolved Sep 28, 2026, 01:37 PM UTC

    The incident has been resolved and SMS delivery from Twilio to affected networks in Spain is operating normally.