Testim partial outage

Update timeline

1. investigating Feb 03, 2026, 08:15 AM UTC

   Status: Investigating 🔍 We are currently investigating reports of various issues related to recent migration. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components US-WEST-2 | Testim (Partial outage)

2. identified Feb 03, 2026, 05:55 PM UTC

   Status: Identified We identified a network configuration issue in our infrastructure that resulted in elevated response times and intermittent service errors. Affected components US-WEST-2 | Testim (Partial outage)

3. monitoring Feb 03, 2026, 05:56 PM UTC

   Status: Monitoring Our team has resolved the underlying cause, and all systems are now operating normally. We are actively monitoring to ensure continued stability. Affected components US-WEST-2 | Testim (Partial outage)

4. monitoring Feb 03, 2026, 05:58 PM UTC

   Status: Monitoring Our team has resolved the underlying cause, and all systems are now operating normally. We are actively monitoring to ensure continued stability. Affected components US-WEST-2 | Testim (Operational)

5. identified Feb 04, 2026, 09:23 AM UTC

   Status: Identified 🛠️ We have identified some other issues and are working on a fix. We’ll continue to share updates as we make progress. Affected components US-WEST-2 | Testim (Degraded performance)

6. monitoring Feb 04, 2026, 05:07 PM UTC

   Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components US-WEST-2 | Testim (Operational)

7. resolved Feb 05, 2026, 01:11 PM UTC

   Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-WEST-2 | Testim (Operational)