Tricentis incident

Testim partial outage

Resolved after 2 days 4 hours, affecting US-WEST-2 | Testim, on February 3, 2026.

resolved Feb 05, 2026, 01:11 PM UTC

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Started
Feb 03, 2026, 08:15 AM UTC
Resolved
Feb 05, 2026, 01:11 PM UTC
Duration
2d 4h
Detected by Pingoru
Feb 03, 2026, 08:15 AM UTC

Affected components

US-WEST-2 | Testim

Update timeline

  1. investigating Feb 03, 2026, 08:15 AM UTC

    🔍 We are currently investigating reports of various issues related to recent migration. Our team is looking into the cause and will provide an update as soon as we have more information.

  2. identified Feb 03, 2026, 05:55 PM UTC

    We identified a network configuration issue in our infrastructure that resulted in elevated response times and intermittent service errors.

  3. monitoring Feb 03, 2026, 05:56 PM UTC

    Our team has resolved the underlying cause, and all systems are now operating normally. We are actively monitoring to ensure continued stability.

  4. monitoring Feb 03, 2026, 05:58 PM UTC

    Our team has resolved the underlying cause, and all systems are now operating normally. We are actively monitoring to ensure continued stability.

  5. identified Feb 04, 2026, 09:23 AM UTC

    🛠️ We have identified some other issues and are working on a fix. We’ll continue to share updates as we make progress.

  6. monitoring Feb 04, 2026, 05:07 PM UTC

    👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.

  7. resolved Feb 05, 2026, 01:11 PM UTC

    ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

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