Tricentis incident

Jira Synchronization Delays us-east-1

Resolved after 6 hours 32 minutes, affecting US-EAST-1, on April 8, 2026.

resolved Apr 08, 2026, 06:40 PM UTC

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Started
Apr 08, 2026, 12:07 PM UTC
Resolved
Apr 08, 2026, 06:40 PM UTC
Duration
6h 32m
Detected by Pingoru
Apr 08, 2026, 12:07 PM UTC

Affected components

US-EAST-1

Update timeline

  1. identified Apr 08, 2026, 12:07 PM UTC

    We are currently experiencing delays in Jira synchronization for some customers in us-east-1 region. Our team is actively working to resolve the issue and restore normal processing times. We will continue to provide updates as progress is made.

  2. monitoring Apr 08, 2026, 04:34 PM UTC

    The issue causing delays in Jira synchronization has been resolved. Synchronization is now operating as expected. Our team continues to monitor the system closely to ensure ongoing stability. Thank you for your patience.

  3. resolved Apr 08, 2026, 06:40 PM UTC

    ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

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