Tricentis incident

Jira Synchronization Delays us-east-1

Minor Resolved View vendor source →
Started
Apr 08, 2026, 06:40 PM UTC
Resolved
Apr 08, 2026, 06:40 PM UTC
Duration
Detected by Pingoru
Apr 08, 2026, 06:40 PM UTC

Affected components

US-EAST-1 | Region 1

Update timeline

  1. identified Apr 08, 2026, 12:07 PM UTC

    Status: Identified We are currently experiencing delays in Jira synchronization for some customers in us-east-1 region. Our team is actively working to resolve the issue and restore normal processing times. We will continue to provide updates as progress is made. Affected components US-EAST-1 | Region 1 (Degraded performance)

  2. monitoring Apr 08, 2026, 04:34 PM UTC

    Status: Monitoring The issue causing delays in Jira synchronization has been resolved. Synchronization is now operating as expected. Our team continues to monitor the system closely to ensure ongoing stability. Thank you for your patience. Affected components US-EAST-1 | Region 1 (Operational)

  3. resolved Apr 08, 2026, 06:40 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-EAST-1 | Region 1 (Operational)

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