Tricentis incident

Delayed qTest-Jira Integration in eu-west-1

Minor Resolved View vendor source →
Started
Mar 12, 2026, 04:12 PM UTC
Resolved
Mar 12, 2026, 04:12 PM UTC
Duration
Detected by Pingoru
Mar 12, 2026, 04:12 PM UTC

Affected components

EU-WEST-1 | Region 6

Update timeline

  1. investigating Mar 12, 2026, 02:47 PM UTC

    Status: Investigating We are currently investigating the delay between qTest and Jira synchronization in eu-west-1 region. The team is working to identify the root cause and will provide an update as soon as more information is available. Affected components EU-WEST-1 | Region 6 (Degraded performance)

  2. monitoring Mar 12, 2026, 03:40 PM UTC

    Status: Monitoring The root cause has been addressed and corrective changes have been implemented. The qTest–Jira integration is now stable, with the team continuing close monitoring. Affected components EU-WEST-1 | Region 6 (Operational)

  3. resolved Mar 12, 2026, 04:12 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components EU-WEST-1 | Region 6 (Operational)

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