Tricentis experienced a minor incident on March 12, 2026 affecting EU-WEST-1 | Region 6, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 12, 2026, 02:47 PM UTC
Status: Investigating We are currently investigating the delay between qTest and Jira synchronization in eu-west-1 region. The team is working to identify the root cause and will provide an update as soon as more information is available. Affected components EU-WEST-1 | Region 6 (Degraded performance)
- monitoring Mar 12, 2026, 03:40 PM UTC
Status: Monitoring The root cause has been addressed and corrective changes have been implemented. The qTest–Jira integration is now stable, with the team continuing close monitoring. Affected components EU-WEST-1 | Region 6 (Operational)
- resolved Mar 12, 2026, 04:12 PM UTC
Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components EU-WEST-1 | Region 6 (Operational)