Tricentis incident

Delayed qTest-Jira Integration in eu-west-1

Resolved after 1 hour 25 minutes, affecting EU-WEST-1, on March 12, 2026.

resolved Mar 12, 2026, 04:12 PM UTC

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Started
Mar 12, 2026, 02:47 PM UTC
Resolved
Mar 12, 2026, 04:12 PM UTC
Duration
1h 25m
Detected by Pingoru
Mar 12, 2026, 02:47 PM UTC

Affected components

EU-WEST-1

Update timeline

  1. investigating Mar 12, 2026, 02:47 PM UTC

    We are currently investigating the delay between qTest and Jira synchronization in eu-west-1 region. The team is working to identify the root cause and will provide an update as soon as more information is available.

  2. monitoring Mar 12, 2026, 03:40 PM UTC

    The root cause has been addressed and corrective changes have been implemented. The qTest–Jira integration is now stable, with the team continuing close monitoring.

  3. resolved Mar 12, 2026, 04:12 PM UTC

    ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

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