Tricentis incident

qTest in eu-west-1 experiencing issues with creating test cases

Resolved after 4 hours 34 minutes, affecting EU-WEST-1, on February 25, 2026.

resolved Feb 25, 2026, 04:52 PM UTC

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Started
Feb 25, 2026, 12:18 PM UTC
Resolved
Feb 25, 2026, 04:52 PM UTC
Duration
4h 34m
Detected by Pingoru
Feb 25, 2026, 12:18 PM UTC

Affected components

EU-WEST-1

Update timeline

  1. identified Feb 25, 2026, 12:18 PM UTC

    We have identified the issue preventing customers from creating test cases. Our engineering team is actively working to implement mitigation and restore full functionality as quickly as possible.

  2. monitoring Feb 25, 2026, 01:10 PM UTC

    👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.

  3. resolved Feb 25, 2026, 04:52 PM UTC

    ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

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