Tricentis incident

Project Name Visibility Issue

Minor Resolved View vendor source →
Started
Mar 25, 2026, 03:09 PM UTC
Resolved
Mar 25, 2026, 03:09 PM UTC
Duration
Detected by Pingoru
Mar 25, 2026, 03:09 PM UTC

Affected components

EU-WEST-1 | Region 6

Update timeline

  1. investigating Mar 25, 2026, 01:49 PM UTC

    Status: Investigating We are currently investigating an issue where the selected project name displayed in the top-left corner of the qTest SaaS interface may be difficult or impossible to read. This issue is affecting the EU-WEST-1 region. Further updates will be provided as more information becomes available. Affected components EU-WEST-1 | Region 6 (Degraded performance)

  2. identified Mar 25, 2026, 02:06 PM UTC

    Status: Identified We have identified the issue where the selected project name displayed in the top-left corner of the qTest SaaS interface may be difficult or impossible to read. A fix is currently being applied. This issue affects the EU-WEST-1 region. We will provide further updates as progress continues. Affected components EU-WEST-1 | Region 6 (Degraded performance)

  3. monitoring Mar 25, 2026, 02:39 PM UTC

    Status: Monitoring We have identified and resolved the issue where the selected project name displayed in the top-left corner of the qTest SaaS interface was difficult or impossible to read. The fix has been applied, and the system is currently operating as expected. This issue affected the EU-WEST-1 region. Our team is continuing to monitor the situation to ensure ongoing stability. Affected components EU-WEST-1 | Region 6 (Operational)

  4. resolved Mar 25, 2026, 03:09 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components EU-WEST-1 | Region 6 (Operational)

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