Tricentis incident

Project Name Visibility Issue

Resolved after 1 hour 19 minutes, affecting EU-WEST-1, on March 25, 2026.

resolved Mar 25, 2026, 03:09 PM UTC

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Started
Mar 25, 2026, 01:49 PM UTC
Resolved
Mar 25, 2026, 03:09 PM UTC
Duration
1h 19m
Detected by Pingoru
Mar 25, 2026, 01:49 PM UTC

Affected components

EU-WEST-1

Update timeline

  1. investigating Mar 25, 2026, 01:49 PM UTC

    We are currently investigating an issue where the selected project name displayed in the top-left corner of the qTest SaaS interface may be difficult or impossible to read. This issue is affecting the EU-WEST-1 region. Further updates will be provided as more information becomes available.

  2. identified Mar 25, 2026, 02:06 PM UTC

    We have identified the issue where the selected project name displayed in the top-left corner of the qTest SaaS interface may be difficult or impossible to read. A fix is currently being applied. This issue affects the EU-WEST-1 region. We will provide further updates as progress continues.

  3. monitoring Mar 25, 2026, 02:39 PM UTC

    We have identified and resolved the issue where the selected project name displayed in the top-left corner of the qTest SaaS interface was difficult or impossible to read. The fix has been applied, and the system is currently operating as expected. This issue affected the EU-WEST-1 region. Our team is continuing to monitor the situation to ensure ongoing stability.

  4. resolved Mar 25, 2026, 03:09 PM UTC

    ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

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