Tricentis incident

Increase of 5xx response codes in eu-west-1

Minor Resolved View vendor source →
Started
Mar 30, 2026, 12:17 PM UTC
Resolved
Mar 30, 2026, 12:17 PM UTC
Duration
Detected by Pingoru
Mar 30, 2026, 12:17 PM UTC

Affected components

EU-WEST-1 | Region 6

Update timeline

  1. investigating Mar 30, 2026, 11:13 AM UTC

    Status: Investigating We are currently investigating increased 5xx response codes in eu-west-1. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components EU-WEST-1 | Region 6 (Degraded performance)

  2. monitoring Mar 30, 2026, 11:47 AM UTC

    Status: Monitoring We have identified the root cause of the increased 5xx responses in eu-west-1 and applied a fix. The system is now stable, and we are closely monitoring the situation to ensure continued normal operation. Affected components EU-WEST-1 | Region 6 (Operational)

  3. resolved Mar 30, 2026, 12:17 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components EU-WEST-1 | Region 6 (Operational)

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