Tricentis incident

Test Design Page Displays Blank After Applying Filter

Resolved after 1 hour 8 minutes, affecting US-EAST-1 and EU-WEST-1, on February 3, 2026.

resolved Feb 03, 2026, 11:49 AM UTC

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Started
Feb 03, 2026, 10:41 AM UTC
Resolved
Feb 03, 2026, 11:49 AM UTC
Duration
1h 8m
Detected by Pingoru
Feb 03, 2026, 10:41 AM UTC

Affected components

US-EAST-1EU-WEST-1

Update timeline

  1. investigating Feb 03, 2026, 10:41 AM UTC

    We are investigating an issue affecting qTest Manager in the following regions: • EU-West-1 • US-East-1 After applying a navigation tree filter in Test Design, the Test Design page may appear blank. In this state, standard actions such as creating Modules, Test Cases, accessing the Recycle Bin, or using filters may be unavailable. Our engineering team is actively working on identifying the root cause and a resolution. Further updates will be shared as they become available.

  2. monitoring Feb 03, 2026, 11:22 AM UTC

    The issue affecting qTest Manager in the following regions has been mitigated: • EU-West-1 • US-East-1 Service functionality has been restored, and our teams are actively monitoring the situation to ensure stability. We will continue to observe the system closely and provide further updates if needed.

  3. resolved Feb 03, 2026, 11:49 AM UTC

    ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

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