Tricentis experienced a minor incident on March 23, 2026 affecting US-WEST-2 | Region 7, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 23, 2026, 05:32 PM UTC
Status: Investigating We are currently investigating reports of an issue of missing data in custom fields. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components US-WEST-2 | Region 7 (Degraded performance)
- identified Mar 23, 2026, 06:34 PM UTC
Status: Identified We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress. Affected components US-WEST-2 | Region 7 (Degraded performance)
- resolved Mar 23, 2026, 08:31 PM UTC
Status: Resolved We have identified and reverted the changes that led to missing data in custom fields. The issue impacted a single customer and has been mitigated. Affected components US-WEST-2 | Region 7 (Operational)