Tricentis incident
Intermittent API errors impacting platform requests.
Resolved after 2 hours 24 minutes, affecting EU and US-EAST-2 and 1 more, on February 16, 2026.
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Affected components
Update timeline
- investigating Feb 16, 2026, 07:23 AM UTC
🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information. • Users and agents may experience intermittent errors when making API calls to the platform. • Sporadic failures affecting API requests to the platform.
- monitoring Feb 16, 2026, 09:00 AM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Feb 16, 2026, 09:47 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
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