Tavus incident

Elevenlabs experiencing increased latency

Notice Resolved View vendor source →

Tavus experienced a notice incident on July 24, 2025 affecting Conversational Video Interface, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2025, 03:03 PM UTC
Resolved
Jul 24, 2025, 04:03 PM UTC
Duration
1h
Detected by Pingoru
Jul 24, 2025, 03:03 PM UTC

Affected components

Conversational Video Interface

Update timeline

  1. monitoring Jul 24, 2025, 03:03 PM UTC

    Elevenlabs is experiencing increased latency for TTS. By default, Tavus Conversational Video Interface voices do not use Elevenlabs. This issue only affects customers who have explicitly configured ElevenLabs as their TTS provider within their Tavus instance. See more at https://status.elevenlabs.io

  2. resolved Jul 24, 2025, 04:03 PM UTC

    This incident has been resolved.