Tavus incident

Replica Join Failures for New Replicas

Tavus is currently experiencing a minor incident affecting Conversational Video Interface and Cartesia, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 17, 2026, 01:22 PM UTC
Resolved
Ongoing
Duration
● 1h 27m
Detected by Pingoru
Jun 17, 2026, 01:22 PM UTC

Affected components

Conversational Video InterfaceCartesia

Update timeline

  1. identified Jun 17, 2026, 01:22 PM UTC

    We have identified an issue where newly created replicas are failing to join CVI conversations. Existing replicas are unaffected. This issue is caused by a problem with a downstream provider, who has been notified and is actively working on a resolution. We will provide further updates as the situation develops.