Tavus experienced a minor incident on August 5, 2026 affecting Conversational Video Interface, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 05, 2026, 09:41 PM UTC
We are investigating an issue affecting a small number of conversations configured to use Cartesia for TTS. PAL may intermittently fail to respond during conversations. We are actively investigating the cause.
- identified Aug 05, 2026, 09:43 PM UTC
We are working with Cartesia to restore normal service as quickly as possible. Upstream status: https://status.cartesia.ai/
- monitoring Aug 05, 2026, 09:53 PM UTC
Cartesia has restored service, and conversations using Cartesia TTS are responding normally again. We are actively monitoring the service to ensure continued stability.
- resolved Aug 05, 2026, 09:56 PM UTC
Cartesia has fully restored service, and conversations using Cartesia TTS are responding normally.