Tavus incident

Image Face Training Degraded

Minor Resolved View vendor source →

Tavus experienced a minor incident on September 23, 2026 affecting Replica Training Service, lasting 3h 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 04:05 PM UTC
Resolved
Sep 23, 2026, 07:53 PM UTC
Duration
3h 48m
Detected by Pingoru
Sep 23, 2026, 04:05 PM UTC

Affected components

Replica Training Service

Update timeline

  1. investigating Sep 23, 2026, 04:05 PM UTC

    We are investigating increased error rates when training a Face with an image.

  2. monitoring Sep 23, 2026, 04:24 PM UTC

    Error rates are returning to baseline and we are continuing to monitor the pipeline

  3. resolved Sep 23, 2026, 07:53 PM UTC

    This incident has been resolved.