Tavus experienced a minor incident on July 15, 2026 affecting Conversational Video Interface, lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Conversational Video Interface
Update timeline
- identified Jul 15, 2026, 09:38 PM UTC
tavus-oss conversational LLM rate-limited after an upstream provider change. Latency and dropped turns possible.
- resolved Jul 15, 2026, 09:42 PM UTC
Uncovered and rolled back related change - OSS LLM (tavus-oss) traffic is healthy again.