Tavus incident

Increased error rates with perception models

Minor Resolved View vendor source →

Tavus experienced a minor incident on April 29, 2026 affecting Conversational Video Interface, lasting 5h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 03:21 PM UTC
Resolved
Apr 29, 2026, 08:29 PM UTC
Duration
5h 8m
Detected by Pingoru
Apr 29, 2026, 03:21 PM UTC

Affected components

Conversational Video Interface

Update timeline

  1. investigating Apr 29, 2026, 03:21 PM UTC

    We are investigating increased error rates with Raven-0 and Raven-1

  2. identified Apr 29, 2026, 07:29 PM UTC

    The issue was identified and a fix has been deployed

  3. monitoring Apr 29, 2026, 07:31 PM UTC

    Raven-0 and Raven-1 are now operating normally, and we are actively monitoring the system to ensure continued stability.

  4. resolved Apr 29, 2026, 08:29 PM UTC

    The incident has been resolved, and Raven is now working as expected.