Tavus incident

Some conversations not starting

Minor Resolved View vendor source →

Tavus experienced a minor incident on May 8, 2026 affecting Conversational Video Interface, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 12:27 PM UTC
Resolved
May 08, 2026, 12:54 PM UTC
Duration
26m
Detected by Pingoru
May 08, 2026, 12:27 PM UTC

Affected components

Conversational Video Interface

Update timeline

  1. investigating May 08, 2026, 12:27 PM UTC

    We are investigating an infrastructure issue that is causing some conversations not to start

  2. monitoring May 08, 2026, 12:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 08, 2026, 12:54 PM UTC

    This incident has been resolved.