Tavus experienced a major incident on August 1, 2026 affecting Conversational Video Interface, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Conversational Video Interface
Update timeline
- investigating Aug 01, 2026, 01:40 AM UTC
An outage affecting our upstream TTS provider, Cartesia, is causing some conversations using Cartesia as the default TTS to fail to start. Elevenlabs users are not affected
- identified Aug 01, 2026, 01:44 AM UTC
https://status.cartesia.ai/ Cartesia is failing over traffic. Elevnlabs users are not affected
- monitoring Aug 01, 2026, 01:52 AM UTC
We are seeing traffic return to normal
- resolved Aug 01, 2026, 01:59 AM UTC
This incident has been resolved.