Tavus incident

Some Custom Replica Creations failing due to upstream Infra Provider Issue

Minor Resolved View vendor source →

Tavus experienced a minor incident on August 5, 2026 affecting Replica Training Service, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2026, 11:09 AM UTC
Resolved
Aug 05, 2026, 12:24 PM UTC
Duration
1h 15m
Detected by Pingoru
Aug 05, 2026, 11:09 AM UTC

Affected components

Replica Training Service

Update timeline

  1. identified Aug 05, 2026, 11:09 AM UTC

    We are experiencing some custom replica training failures due to an upstream infra provider issue. We are working on restarting all new customer replica trainings as soon as possible. Nothing is needed from your side.

  2. monitoring Aug 05, 2026, 11:29 AM UTC

    The upstream provider has recovered and we're relaunching custom replica trainings.

  3. resolved Aug 05, 2026, 12:24 PM UTC

    This incident has been resolved.