Tavus experienced a minor incident on August 4, 2025 affecting Conversational Video Interface, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Conversational Video Interface
Update timeline
- investigating Aug 04, 2025, 04:55 PM UTC
We are currently investigating an issue where a Replica will blend two sentences together without pausing for a sentence break. Conversations will still spin up correctly but there will be occasional run-on between two sentences.
- identified Aug 04, 2025, 06:02 PM UTC
We have isolated the root cause to a TTS provider regression. Will follow up once this has been resolved
- resolved Aug 04, 2025, 07:10 PM UTC
This issue has been resolved for all voices.