Tavus experienced a minor incident on August 16, 2025 affecting Conversational Video Interface, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Conversational Video Interface
Update timeline
- investigating Aug 16, 2025, 02:47 PM UTC
We are seeing some conversations not being joined by the replica. We are currently investigating this issue.
- monitoring Aug 16, 2025, 02:59 PM UTC
This issue was caused by one of our infra providers and they have resolved the issue since.
- resolved Aug 16, 2025, 03:05 PM UTC
This incident has been resolved.