Tavus experienced a major incident on September 20, 2025 affecting Conversational Video Interface, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Conversational Video Interface
Update timeline
- investigating Sep 20, 2025, 12:00 AM UTC
Some conversations appear to be failing to properly initiate. We're currently investigating this issue.
- monitoring Sep 20, 2025, 12:06 AM UTC
A patch has been implemented and we're monitoring the fix. All conversations are now fully functional and are initiating properly.
- resolved Sep 20, 2025, 12:12 AM UTC
This incident has been resolved.