Supermetrics experienced a minor incident on July 14, 2025 affecting Shopify, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Shopify
Update timeline
- investigating Jul 14, 2025, 03:24 AM UTC
We're currently experiencing an issue with the Shopify connector affecting only Google Sheets and Looker Studio where the queries are failing. We are investigating this issue and will update you as soon as we know more. Thank you for your understanding and patience.
- resolved Jul 14, 2025, 04:00 AM UTC
The issue was related to internal infrastructure, and it has been resolved now. Please reach out to our Support team in case you are still experiencing issues.