Supermetrics incident
Service disruption: Power BI, May 20, 2026
Supermetrics experienced a minor incident on May 20, 2026 affecting Supermetrics for Power BI, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 20, 2026, 08:04 AM UTC
We are aware of an issue affecting customers running Power BI queries, which is returning the following error message: "This query does not contain any columns with supported data types." Additionally the navigator’s preview window will appear blank as a result of the same error. Our engineering team is actively investigating the root cause and has prioritized this incident. We will share an update as soon as we have more information to report. We appreciate your patience and apologize for any disruption this may be causing to your workflows.
- monitoring May 20, 2026, 10:34 AM UTC
Our engineering team has deployed a fix to the underlying infrastructure, and initial indicators show that the issue has been resolved. We will continue to monitor the system closely over the next 24 hours to ensure stability and confirm full resolution. We sincerely appreciate your patience and understanding while we worked to address this issue. If you continue to experience any problems, please don't hesitate to reach out to our support team.
- resolved May 21, 2026, 10:46 AM UTC
Following 24 hours of close monitoring, we're seeing a consistently high success rate and no further occurrences of the issue. We're considering this incident fully resolved. If you're still experiencing any related problems, please don't hesitate to reach out to our Support team - we're happy to help. Thank you for your patience throughout this disruption.