Supermetrics incident

Service disruption: Power BI, May 20, 2026

Supermetrics is currently experiencing a minor incident affecting Supermetrics for Power BI, which began 14h ago. The vendor's full update timeline is below.

Started
May 20, 2026, 08:04 AM UTC
Resolved
Ongoing
Duration
● 13h 58m
Detected by Pingoru
May 20, 2026, 08:04 AM UTC

Affected components

Supermetrics for Power BI

Update timeline

  1. investigating May 20, 2026, 08:04 AM UTC

    We are aware of an issue affecting customers running Power BI queries, which is returning the following error message: "This query does not contain any columns with supported data types." Additionally the navigator’s preview window will appear blank as a result of the same error. Our engineering team is actively investigating the root cause and has prioritized this incident. We will share an update as soon as we have more information to report. We appreciate your patience and apologize for any disruption this may be causing to your workflows.

  2. monitoring May 20, 2026, 10:34 AM UTC

    Our engineering team has deployed a fix to the underlying infrastructure, and initial indicators show that the issue has been resolved. We will continue to monitor the system closely over the next 24 hours to ensure stability and confirm full resolution. We sincerely appreciate your patience and understanding while we worked to address this issue. If you continue to experience any problems, please don't hesitate to reach out to our support team.