Supermetrics incident
Service disruption: X Organic March 26, 2026
Affected components
Update timeline
- investigating Mar 26, 2026, 07:39 AM UTC
We are currently seeing failures affecting the X Organic connector. According to the X status page, there is an ongoing incident that started on March 24 at 02:00 UTC. Our internal monitoring confirmed this issue after we began observing a spike in failed requests today, starting at approximately 03:00 UTC. Connector queries may fail with the following error message: "Error: X Organic (Twitter) failure (Data Source Error: Service Unavailable)" We will share more details as soon as they are available. Our support team is available for any possible questions you may have. Thank you for your patience and understanding.
- identified Mar 26, 2026, 10:03 AM UTC
We’re seeing clear signs of recovery, with success rates improving and queries starting to function again. However, since the issue on X’s side is still ongoing, we’re continuing to monitor the situation before confirming full resolution.
- resolved Mar 30, 2026, 07:51 AM UTC
Following a period of monitoring, we’re pleased to confirm that the X Organic connector has fully recovered and is operating normally. We sincerely appreciate your patience and understanding while we worked to resolve the issue. If you have any questions or notice anything unexpected, please don’t hesitate to reach out to our Support Team - we’re here to help.
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