Supermetrics incident

Service disruption in Google Sheets and Looker Studio

Critical Resolved View vendor source →
Started
Apr 02, 2026, 07:27 AM UTC
Resolved
Apr 03, 2026, 12:27 PM UTC
Duration
1d 4h
Detected by Pingoru
Apr 02, 2026, 07:27 AM UTC

Affected components

Supermetrics for Looker StudioSupermetrics for Google Sheets

Update timeline

  1. investigating Apr 02, 2026, 07:27 AM UTC

    We're currently experiencing issues that are impacting Supermetrics services in Google Sheets and Looker Studio. Our teams are working to identify the problem.

  2. investigating Apr 02, 2026, 07:29 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 02, 2026, 08:06 AM UTC

    We’re now seeing normal system behavior. Preinstalled add-ons are launching as expected, and script execution performance has returned to normal. We will continue to monitor closely.

  4. monitoring Apr 02, 2026, 08:22 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Apr 02, 2026, 10:44 AM UTC

    We’ve received a confirmation from Google that an issue on their side has impacted Google Sheets add-ons and Looker Studio extensions. They are actively working on a fix, and we will continue to monitor the situation closely in the meantime.

  6. resolved Apr 03, 2026, 12:27 PM UTC

    Google has resolved the issue and we've seen system performance return to normal. This incident is now resolved.

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