Supermetrics incident

Increased error rates with X Ads connector

Minor Resolved View vendor source →

Supermetrics experienced a minor incident on April 2, 2026 affecting X Ads, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 01:19 PM UTC
Resolved
Apr 02, 2026, 05:15 PM UTC
Duration
3h 55m
Detected by Pingoru
Apr 02, 2026, 01:19 PM UTC

Affected components

X Ads

Update timeline

  1. investigating Apr 02, 2026, 01:19 PM UTC

    We are aware of elevated error rates with the X Ads API which is affecting the X Ads connector. We are currently monitoring the situation closely and will provide updates as soon as they are available.

  2. monitoring Apr 02, 2026, 03:11 PM UTC

    Success rates with the X Ads connector have returned to normal. We are continuing to monitor the connector closely to ensure there are no further issues.

  3. resolved Apr 02, 2026, 05:15 PM UTC

    This incident is now resolved.