Sumo Logic Outage History

Sumo Logic is up right now

Pingoru has recorded 66 incidents for Sumo Logic: 66 in the last 12 months and 21 in the last 90 days.

Source: status.sumologic.com

66incidents recorded
66last 12 months
21last 90 days
97 minutestypical duration
Incidents per month
0510AprMayJunJulAugSepOct6
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct1%
Pingoru began tracking Sumo Logic in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202662 of 720 (0%)
May 202689 of 744 (1%)
June 202696 of 720 (1%)
July 2026108 of 744 (1%)
August 202644 of 744 (1%)
September 2026919 of 720 (3%)
October 202666 of 588 (1%)

Incidents, newest first

Major May 8, 2026 Problem with CSE APIs, CSE UI, Data Indexing, Metrics Alerting, Metrics Collection and Tracing Collection in North America 1 (US1) 2h 37m Cloud SIEM APIs, Cloud SIEM UI, Data Indexing, Metrics Alerting and 2 more

Started May 08, 2026, 01:27 AM UTC· resolved May 08, 2026, 04:05 AM UTC

  1. identified May 08, 2026, 01:27 AM UTC

    We have identified a failure of a cloud provider's availability zone as the source of the issue affecting CSE APIs, CSE UI, Data Indexing, Metrics Alerting, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data, UI slowness, latency or errors communicating with API. We are working on a fix for the problem and switching traffic off of the affected infrastructure.

  2. monitoring May 08, 2026, 02:21 AM UTC

    Data Indexing, Tracing Ingestion, CSE UI, and CSE APIs have been restored. Metrics Ingestion and Metrics Alerting are recovering but not yet fully operational. Collection is not impacted — raw data continues to be ingested — however, there may be delays before it is available to search.

  3. resolved May 08, 2026, 04:05 AM UTC

    We are no longer seeing issues with Metrics Alerting and Metrics Ingestion and normal operation has been restored at this time.

Read the full incident report →

Minor May 5, 2026 Problem with CSE Processing Pipeline in America Federal (FED) 40m Cloud SIEM Processing

Started May 05, 2026, 10:50 AM UTC· resolved May 05, 2026, 11:30 AM UTC

  1. investigating May 05, 2026, 10:50 AM UTC

    We are currently investigating reports of problems with CSE Processing Pipeline. The symptoms are: latency in processing and displaying security data. We will provide more information soon.

  2. identified May 05, 2026, 11:23 AM UTC

    We have identified the source of the issue affecting CSE Processing Pipeline. The symptoms are: latency in processing and displaying security data. We are working on a fix for the problem.

  3. resolved May 05, 2026, 11:30 AM UTC

    We are no longer seeing issues with CSE Processing Pipeline and normal operation has been restored at this time.

Read the full incident report →

Minor May 4, 2026 Problem with CSE UI in North America 2 (US2) 41m Cloud SIEM UI

Started May 04, 2026, 12:26 PM UTC· resolved May 04, 2026, 01:07 PM UTC

  1. investigating May 04, 2026, 12:26 PM UTC

    We are currently investigating reports of problems with CSE UI. The symptoms are: UI slowness. We will provide more information soon.

  2. resolved May 04, 2026, 01:07 PM UTC

    We are no longer seeing issues with CSE UI and normal operation has been restored at this time.

Read the full incident report →

Minor April 19, 2026 Degraded Performance detected on status page – Overall

Started Apr 19, 2026, 09:14 PM UTC· resolved Apr 19, 2026, 09:14 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →

Minor April 14, 2026 Problem with Logs Collection and Metrics Collection in North America 1 (US1) 9m Logs Collection, Metrics Collection

Started Apr 14, 2026, 04:40 PM UTC· resolved Apr 14, 2026, 04:50 PM UTC

  1. investigating Apr 16, 2026, 08:03 AM UTC

    We are currently investigating reports of problems with Logs Collection and Metrics Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data. We will provide more information soon.

  2. monitoring Apr 16, 2026, 08:03 AM UTC

    We have implemented a fix for the issue affecting Logs Collection and Metrics Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data. We are currently monitoring the results.

  3. resolved Apr 16, 2026, 08:04 AM UTC

    We are no longer seeing issues with Logs Collection and Metrics Collection and normal operation has been restored at this time.

Read the full incident report →

Minor April 9, 2026 Problem with CSE Processing Pipeline in Canada (CA) 16m Cloud SIEM Processing

Started Apr 09, 2026, 09:54 AM UTC· resolved Apr 09, 2026, 10:10 AM UTC

  1. identified Apr 16, 2026, 08:01 AM UTC

    We have identified the source of the issue affecting CSE Processing Pipeline. The symptoms are: latency in processing and displaying security data. We are working on a fix for the problem.

  2. monitoring Apr 16, 2026, 08:01 AM UTC

    We have implemented a fix for the issue affecting CSE Processing Pipeline. The symptoms are: latency in processing and displaying security data. We are currently monitoring the results.

  3. resolved Apr 16, 2026, 08:01 AM UTC

    We are no longer seeing issues with CSE Processing Pipeline and normal operation has been restored at this time.

Read the full incident report →

Minor April 8, 2026 Problem with Metrics Searches in Europe 1 (EU) 30m Metrics Searches

Started Apr 08, 2026, 09:14 AM UTC· resolved Apr 08, 2026, 09:44 AM UTC

  1. identified Apr 16, 2026, 07:57 AM UTC

    We have identified the source of the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are working on a fix for the problem.

  2. monitoring Apr 16, 2026, 07:57 AM UTC

    We have implemented a fix for the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

  3. resolved Apr 16, 2026, 07:57 AM UTC

    We are no longer seeing issues with Metrics Searches and normal operation has been restored at this time.

Read the full incident report →

Minor April 2, 2026 Problem with Logs Collection in Europe 1 (EU) 10m Logs Collection

Started Apr 02, 2026, 08:10 AM UTC· resolved Apr 02, 2026, 08:20 AM UTC

  1. monitoring Apr 16, 2026, 07:54 AM UTC

    We have implemented a fix for the issue affecting Logs Collection. The symptoms are: latency in processing and displaying log data. We are currently monitoring the results.

  2. resolved Apr 16, 2026, 07:54 AM UTC

    We are no longer seeing issues with Logs Collection and normal operation has been restored at this time. [Update] Following further investigation, we determined that the previously communicated resolution time was incorrect. The correct resolution time has been updated to 8:20 AM UTC.

Read the full incident report →

Minor February 26, 2026 Problem with Cloud Collection in India (IN), North America 1 (US1), North America 2 (US2), Europe 1 (EU), Europe 2 (DE), Australia (AU), Japan (JP), Canada (CA), Korea (KR), and America Federal (FED) 5h 43m Cloud Collection, Cloud Collection, Cloud Collection, Cloud Collection and 6 more

Started Feb 26, 2026, 12:45 PM UTC· resolved Feb 26, 2026, 06:28 PM UTC

  1. investigating Mar 27, 2026, 10:19 AM UTC

    We are currently investigating reports of problems with Cloud Collection for cloudSyslog Source. The symptoms are: latency in retrieving data from cloud. We will provide more information soon.

  2. identified Mar 27, 2026, 10:19 AM UTC

    We have identified the source of the issue affecting Cloud Collection, which are resulting in latency, slowness, or delay in displaying data. We are working on a fix for the problem.

  3. monitoring Mar 27, 2026, 10:19 AM UTC

    We have implemented a fix for the issue affecting Cloud Collection, which are resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.

  4. resolved Mar 27, 2026, 10:20 AM UTC

    We are no longer seeing issues with Cloud Collection and normal operation has been restored at this time.

Read the full incident report →

Minor February 17, 2026 Problem with Tracing Collection in North America 1 (US1) 12h 53m Tracing Collection

Started Feb 17, 2026, 05:19 AM UTC· resolved Feb 17, 2026, 06:13 PM UTC

  1. investigating Mar 27, 2026, 06:55 AM UTC

    We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.

  2. identified Mar 27, 2026, 06:55 AM UTC

    We have identified the source of the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are working on a fix for the problem.

  3. monitoring Mar 27, 2026, 06:55 AM UTC

    We have implemented a fix for the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are currently monitoring the results.

  4. resolved Mar 27, 2026, 06:56 AM UTC

    We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.

Read the full incident report →

Minor February 15, 2026 Problem with Tracing Collection in Australia (AU) 38m Tracing Collection

Started Feb 15, 2026, 09:41 AM UTC· resolved Feb 15, 2026, 10:19 AM UTC

  1. investigating Mar 27, 2026, 06:52 AM UTC

    We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.

  2. monitoring Mar 27, 2026, 06:52 AM UTC

    We have implemented a fix for the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are currently monitoring the results.

  3. resolved Mar 27, 2026, 06:52 AM UTC

    We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.

Read the full incident report →

Critical February 13, 2026 Problem with Metrics Collection in Australia (AU) 50m Metrics Collection

Started Feb 13, 2026, 09:53 AM UTC· resolved Feb 13, 2026, 10:43 AM UTC

  1. investigating Mar 27, 2026, 10:13 AM UTC

    We are currently investigating reports of problems with Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

  2. monitoring Mar 27, 2026, 10:13 AM UTC

    We have implemented a fix for the issue affecting Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

  3. resolved Mar 27, 2026, 10:13 AM UTC

    We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.

Read the full incident report →

Minor February 13, 2026 Problem with Tracing Collection in Europe 2 (DE) and Australia (AU) 38m Tracing Collection, Tracing Collection

Started Feb 13, 2026, 08:53 AM UTC· resolved Feb 13, 2026, 09:32 AM UTC

  1. investigating Mar 27, 2026, 06:45 AM UTC

    We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.

  2. monitoring Mar 27, 2026, 06:46 AM UTC

    We have implemented a fix for the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are currently monitoring the results.

  3. resolved Mar 27, 2026, 06:47 AM UTC

    We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.

Read the full incident report →

Minor January 23, 2026 Problem with Data Indexing in North America 2 (US2) and North America 1 (US1) 24m Data Indexing, Data Indexing

Started Jan 23, 2026, 10:18 AM UTC· resolved Jan 23, 2026, 10:42 AM UTC

  1. investigating Mar 27, 2026, 05:06 AM UTC

    We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying log data. We will provide more information soon.

  2. identified Mar 27, 2026, 05:07 AM UTC

    We have identified the source of the issue affecting Data Indexing. The symptoms are: latency in processing and displaying log data. We are working on a fix for the problem.

  3. resolved Mar 27, 2026, 05:07 AM UTC

    We are no longer seeing issues with Data Indexing and normal operation has been restored at this time. [Update] We have updated this incident to include North America 2 (US2) as an impacted deployment.

Read the full incident report →

Minor January 22, 2026 Problem with Metrics Alerting in North America 1 (US1) 41m Metrics Alerting

Started Jan 22, 2026, 05:50 AM UTC· resolved Jan 22, 2026, 06:32 AM UTC

  1. investigating Mar 27, 2026, 04:52 AM UTC

    We are currently investigating reports of problems with Metrics Alerting. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

  2. identified Mar 27, 2026, 04:54 AM UTC

    We have identified the source of the issue affecting Metrics Alerting. The symptoms are: latency in processing and displaying metrics data. We are working on a fix for the problem.

  3. monitoring Mar 27, 2026, 04:54 AM UTC

    We have implemented a fix for the issue affecting Metrics Alerting. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

  4. resolved Mar 27, 2026, 04:54 AM UTC

    We are no longer seeing issues with Metrics Alerting and normal operation has been restored at this time.

Read the full incident report →

Minor January 21, 2026 Problem with Metrics Collection and Metrics Searches in North America 1 (US1) 39m Metrics Collection, Metrics Searches

Started Jan 21, 2026, 03:09 AM UTC· resolved Jan 21, 2026, 03:49 AM UTC

  1. investigating Mar 27, 2026, 04:47 AM UTC

    We are currently investigating reports of problems with Metrics Collection and Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

  2. identified Mar 27, 2026, 04:48 AM UTC

    We have identified the source of the issue affecting Metrics Collection and Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are working on a fix for the problem.

  3. monitoring Mar 27, 2026, 04:48 AM UTC

    We have implemented a fix for the issue affecting Metrics Collection and Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

  4. resolved Mar 27, 2026, 04:49 AM UTC

    We are no longer seeing issues with Metrics Collection and Metrics Searches and normal operation has been restored at this time.

Read the full incident report →

Critical January 16, 2026 Problem with Logs / Metrics / Tracing / Cloud Collection, Logs / Metrics Searches, Logs / Metrics Alerting, Data Indexing, Dashboards, APIs, CSE Processing Pipeline / UI / APIs, Automation Service and CSOAR UI in Australia (AU) 2h 5m APIs, Automation Service, Cloud Collection, Cloud SIEM APIs and 12 more

Started Jan 16, 2026, 09:29 AM UTC· resolved Jan 16, 2026, 11:34 AM UTC

  1. investigating Mar 27, 2026, 10:08 AM UTC

    We are currently investigating reports of problems with Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, CSE Processing Pipeline, CSE UI, CSE APIs, Automation Service and CSOAR User Interface. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data, latency in retrieving data from cloud, slowness in execution of log queries, error messages in log queries, latency in processing and displaying security data, latency or errors communicating with API. We will provide more information soon.

  2. monitoring Mar 27, 2026, 10:09 AM UTC

    We have implemented a fix for the issue affecting Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, CSE Processing Pipeline, CSE UI, CSE APIs, Automation Service and CSOAR User Interface. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data, latency in retrieving data from cloud, slowness in execution of log queries, error messages in log queries, latency in processing and displaying security data, latency or errors communicating with API. We are currently monitoring the results.

  3. resolved Mar 27, 2026, 10:09 AM UTC

    We are no longer seeing issues with Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, CSE Processing Pipeline, CSE UI, CSE APIs, Automation Service and CSOAR User Interface and normal operation has been restored at this time.

Read the full incident report →

Minor January 12, 2026 Problem with Logs Collection in North America 2 (US2) 34m Logs Collection

Started Jan 12, 2026, 05:00 AM UTC· resolved Jan 12, 2026, 05:34 AM UTC

  1. investigating Mar 26, 2026, 06:07 PM UTC

    We are currently investigating reports of problems with Logs Collection. The symptoms are: latency in processing and displaying log data. We will provide more information soon.

  2. monitoring Mar 26, 2026, 06:08 PM UTC

    We have implemented a fix for the issue affecting Logs Collection. The symptoms are: latency in processing and displaying log data. We are currently monitoring the results.

  3. resolved Mar 26, 2026, 06:08 PM UTC

    We are no longer seeing issues with Logs Collection and normal operation has been restored at this time.

Read the full incident report →