Sumo Logic Outage History

Sumo Logic is up right now

Sumo Logic had 27 outages in the last 2 years totaling 2h 39m of downtime — averaging 1.1 incidents per month.

There were 27 Sumo Logic outages since January 12, 2026 totaling 2h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sumologic.com

Critical January 16, 2026

Problem with Logs / Metrics / Tracing / Cloud Collection, Logs / Metrics Searches, Logs / Metrics Alerting, Data Indexing, Dashboards, APIs, CSE Processing Pipeline / UI / APIs, Automation Service and CSOAR UI in Australia (AU)

Detected by Pingoru
Jan 16, 2026, 09:29 AM UTC
Resolved
Jan 16, 2026, 11:34 AM UTC
Duration
2h 5m
Affected: APIsAutomation ServiceCloud CollectionCSE APIsCSE Processing PipelineCSE UICSOAR User InterfaceDashboardsData IndexingLogs AlertingLogs CollectionLogs SearchesMetrics AlertingMetrics CollectionMetrics SearchesTracing Collection
Timeline · 3 updates
  1. investigating Mar 27, 2026, 10:08 AM UTC

    We are currently investigating reports of problems with Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, CSE Processing Pipeline, CSE UI, CSE APIs, Automation Service and CSOAR User Interface. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data, latency in retrieving data from cloud, slowness in execution of log queries, error messages in log queries, latency in processing and displaying security data, latency or errors communicating with API. We will provide more information soon.

  2. monitoring Mar 27, 2026, 10:09 AM UTC

    We have implemented a fix for the issue affecting Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, CSE Processing Pipeline, CSE UI, CSE APIs, Automation Service and CSOAR User Interface. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data, latency in retrieving data from cloud, slowness in execution of log queries, error messages in log queries, latency in processing and displaying security data, latency or errors communicating with API. We are currently monitoring the results.

  3. resolved Mar 27, 2026, 10:09 AM UTC

    We are no longer seeing issues with Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, CSE Processing Pipeline, CSE UI, CSE APIs, Automation Service and CSOAR User Interface and normal operation has been restored at this time.

Read the full incident report →

Minor January 12, 2026

Problem with Logs Collection in North America 2 (US2)

Detected by Pingoru
Jan 12, 2026, 05:00 AM UTC
Resolved
Jan 12, 2026, 05:34 AM UTC
Duration
34m
Affected: Logs Collection
Timeline · 3 updates
  1. investigating Mar 26, 2026, 06:07 PM UTC

    We are currently investigating reports of problems with Logs Collection. The symptoms are: latency in processing and displaying log data. We will provide more information soon.

  2. monitoring Mar 26, 2026, 06:08 PM UTC

    We have implemented a fix for the issue affecting Logs Collection. The symptoms are: latency in processing and displaying log data. We are currently monitoring the results.

  3. resolved Mar 26, 2026, 06:08 PM UTC

    We are no longer seeing issues with Logs Collection and normal operation has been restored at this time.

Read the full incident report →