Sumo Logic incident
Problem with Logs Collection and Metrics Collection
Affected components
Update timeline
- investigating Apr 16, 2026, 08:03 AM UTC
We are currently investigating reports of problems with Logs Collection and Metrics Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data. We will provide more information soon.
- monitoring Apr 16, 2026, 08:03 AM UTC
We have implemented a fix for the issue affecting Logs Collection and Metrics Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data. We are currently monitoring the results.
- resolved Apr 16, 2026, 08:04 AM UTC
We are no longer seeing issues with Logs Collection and Metrics Collection and normal operation has been restored at this time.
Looking to track Sumo Logic downtime and outages?
Pingoru polls Sumo Logic's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Sumo Logic reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Sumo Logic alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required