Sumo Logic incident

Problem with Tracing Collection in Australia (AU)

Minor Resolved View vendor source →

Sumo Logic experienced a minor incident on February 15, 2026 affecting Tracing Collection, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2026, 09:41 AM UTC
Resolved
Feb 15, 2026, 10:19 AM UTC
Duration
38m
Detected by Pingoru
Feb 15, 2026, 09:41 AM UTC

Affected components

Tracing Collection

Update timeline

  1. investigating Mar 27, 2026, 06:52 AM UTC

    We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.

  2. monitoring Mar 27, 2026, 06:52 AM UTC

    We have implemented a fix for the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are currently monitoring the results.

  3. resolved Mar 27, 2026, 06:52 AM UTC

    We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.