Is Sumo Logic down?
Last checked 4m agoNo active incidents. All 198 components operational.
Sumo Logic is operational right now. Last checked 4m ago; the most recent incident resolved 22h ago.
Real-time Sumo Logic status, recent outages, and incident history: pulled directly from Sumo Logic's official status page at status.sumologic.com every 5 minutes. Pingoru tracks 198 Sumo Logic services and has captured 19 incidents in the last 90 days (99.99% uptime). Get email, Slack, Discord, or webhook alerts the moment Sumo Logic reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Cloud SIEM APIs
Timeline · 3 updates
- investigating · Nov 05, 2026, 08:29 AM UTC
We are currently investigating reports of problems with Cloud SIEM APIs. Programmatic access through the Sumo CSIEM API may fail. Requests to CSIEM API endpoints may return 5XX errors. Automated systems using the CSIEM API could experience errors or interruptions until service recovers. We will provide more information soon.
- monitoring · Nov 05, 2026, 08:44 AM UTC
We have implemented a fix for the issue affecting Cloud SIEM APIs. Programmatic access through the Sumo CSIEM API may fail. Requests to CSIEM API endpoints may return 5XX errors. Automated systems using the CSIEM API could experience errors or interruptions until service recovers. We are currently monitoring the results.
- resolved · Nov 05, 2026, 09:08 AM UTC
We are no longer seeing issues with Cloud SIEM APIs and normal operation has been restored at this time.
Latest: We are no longer seeing issues with Cloud SIEM APIs and normal operation has been restored at this time.
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- Billing and Account ManagementBilling and Account ManagementBilling and Account ManagementBilling and Account Management
Timeline · 3 updates
- investigating · Oct 16, 2026, 12:44 PM UTC
We are currently investigating reports of problems with Billing and Account Management. We will provide more information soon.
- identified · Oct 16, 2026, 02:04 PM UTC
We have identified the source of the issue affecting Billing and Account Management. We are working on a fix for the problem.
- resolved · Oct 16, 2026, 02:37 PM UTC
We are no longer seeing issues with Billing and Account Management and normal operation has been restored at this time.
Latest: We are no longer seeing issues with Billing and Account Management and normal operation has been restored at this time.
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- Metrics Alerting
Timeline · 3 updates
- investigating · Oct 09, 2026, 11:00 PM UTC
We are currently investigating reports of problems with Metrics Alerting. Users may see processing of metrics data is delayed and metrics-based Monitors may have delayed triggers and notifications. All data is safely collected and will be processed as it was received. We will provide more information soon.
- monitoring · Oct 09, 2026, 11:04 PM UTC
We have implemented a fix for the issue affecting Metrics Alerting. Users relying on metrics-based alerts may have experience delayed delivery of notifications. Normal processing has resumed. We are currently monitoring the results.
- resolved · Oct 09, 2026, 11:10 PM UTC
We are no longer seeing issues with Metrics Alerting and normal operation has been restored at this time.
Latest: We are no longer seeing issues with Metrics Alerting and normal operation has been restored at this time.
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- Cloud SIEM Processing
Timeline · 4 updates
- investigating · Oct 05, 2026, 09:35 AM UTC
We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.
- identified · Oct 05, 2026, 10:25 AM UTC
We have identified the source of the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are working on a fix for the problem.
- monitoring · Oct 05, 2026, 10:38 AM UTC
We have implemented a fix for the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are currently monitoring the results.
- resolved · Oct 05, 2026, 11:14 AM UTC
We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.
Latest: We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.
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- Cloud SIEM Processing
Timeline · 3 updates
- investigating · Oct 02, 2026, 06:23 AM UTC
We are currently investigating reports of problems with Cloud SIEM Processing. Logs may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. We will provide more information soon.
- identified · Oct 02, 2026, 07:11 AM UTC
We have identified the source of the issue affecting Cloud SIEM Processing. Logs may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. We are working on a fix for the problem.
- resolved · Oct 02, 2026, 07:28 AM UTC
We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.
Latest: We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.
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See the full Sumo Logic outage history
14 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Sumo Logic outage history →Or sign up free to get alerts when Sumo Logic breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 198 components checked every 5 minutesThe longest incident in the last year, Problem with Metrics Searches in North America 1 (US1) on January 20, 2026, ran for 13 hours. 5 maintenance windows announced in the same period.
Most affected components, last 12 months
- Cloud SIEM Processing (North America 1 (US1))10
- Cloud SIEM Processing (North America 2 (US2))7
- Metrics Collection6
- Cloud SIEM Processing (Europe 1 (EU))5
- Metrics Searches5
Latest incidents
- Problem with Cloud SIEM APIs in North America 2 (US2)
We are currently investigating reports of problems with Cloud SIEM APIs. Programmatic access through the Sumo CSIEM API may fail. Requests to CSIEM API…
- Problem with Billing and Account Management in North America 1 (US1), North America 2 (US2), Europe 1 (EU), Europe 2 (DE)
We are currently investigating reports of problems with Billing and Account Management. We will provide more information soon.
- Problem with Metrics Alerting in America Federal (FED)
We are currently investigating reports of problems with Metrics Alerting. Users may see processing of metrics data is delayed and metrics-based Monitors may…
- Started Nov 05, 2026, 08:29 AM UTC · Resolved Nov 05, 2026, 09:08 AM UTC · 38m
- Started Oct 16, 2026, 12:44 PM UTC · Resolved Oct 16, 2026, 02:37 PM UTC · 1h 53m
- Started Oct 09, 2026, 11:00 PM UTC · Resolved Oct 09, 2026, 11:10 PM UTC · 9m
- Started Oct 05, 2026, 09:35 AM UTC · Resolved Oct 05, 2026, 11:14 AM UTC · 1h 39m
- Started Oct 02, 2026, 06:23 AM UTC · Resolved Oct 02, 2026, 07:28 AM UTC · 1h 4m
- Started Oct 01, 2026, 01:36 PM UTC · Resolved Oct 01, 2026, 02:04 PM UTC · 28m
- Started Oct 01, 2026, 09:03 AM UTC · Resolved Oct 01, 2026, 09:42 AM UTC · 38m
- Started Sep 27, 2026, 01:22 AM UTC · Resolved Sep 27, 2026, 03:34 AM UTC · 2h 12m